Customer Service Number

customer service
023 80 476016
Email Us
Burns Pet Health
Royal Canin

Delivery Options

Our Postal Prices
Hoof and Hound Pet Supplies uses parcelforce to deliver our larger parcels


We charge just £4.99 for all parcels weighing up to 30kg within the UK Mainland, Southern Scotland and Wales.

Scottish Highlands and Islands  £12.95 for a 24 hour courier, 

Ireland and UK Channel Islands £16.95 for a 48 hour courier.

Parcels are normally dispatched the next working day and will either be posted using Royal Mails 1st class signed for service or Parcel Force 24 hour service, your items will normally arrive within two working days, this excludes Saturdays, Sundays and bank holiday weekends, if your parcel is more urgent or you require delivery at a specific time or you would like to have your parcel left with a neighbour please contact us at sales@hoofandhound.co.uk

Parcels that are dispatched using Parcel Force are tracked, you will receive an email with your tracking information when your parcel is dispatched.

International Parcels
including EU will be charged at Royal Mails international small package prices, you will be contacted before your parcel is shipped to confirm shipping costs.  We do not ship parcels over 2 kilos to international addresses, all international parcels must be signed for.


For information or queries about your delivery please call us on 023 80 476016
our opening hours are:
Monday to Friday 9.00 to 17.00
Saturday 9.00 to 17.00
Sunday 10.00 to 16.00


Hoof & Hound Pet Supplies Ltd
Is registered with AMTRA and The VMD
Lesley Kamara is our registered E-SQP No QE7077
Premises Number - 1090957
Hollygrove Farm, Upper Northam Drive,
Hedge End, SO30 4BG

02380 476016

VAT number 985 5608 68
Company Registration Number: 7292389
Registered in England and Wales

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